Hello Neighbour
Letting homes in harmony
Involvement
Brand discovery
Brand audit
Competitor research
Customer/client analysis
Brand positioning
Website strategy
Social and content strategy
Tone of voice
Copywriting
Visual identity design
Brand guidelines
Signage and wayfinding
Social media design
Website and product design
Brand audit
Competitor research
Customer/client analysis
Brand positioning
Website strategy
Social and content strategy
Tone of voice
Copywriting
Visual identity design
Brand guidelines
Signage and wayfinding
Social media design
Website and product design
Property technology venture Hello Neighbour are disrupting the residential lettings industry. The platform, which enables landlords to let their properties at the click of a button, removes the friction and unnecessary expense found with more traditional high street estate agency services.
The company also better serve tenants too, by empowering end users with easy access to letting information, appointment booking, key drop services and beyond. Given the similarity and volume of high street estate agency brands, the team at Hello Neighbour briefed us to create a brand identity that would set them apart and put their refreshing approach on the map.
The company also better serve tenants too, by empowering end users with easy access to letting information, appointment booking, key drop services and beyond. Given the similarity and volume of high street estate agency brands, the team at Hello Neighbour briefed us to create a brand identity that would set them apart and put their refreshing approach on the map.
Property technology venture Hello Neighbour are disrupting the residential lettings industry. The platform, which enables landlords to let their properties at the click of a button, removes the friction and unnecessary expense found with more traditional high street estate agency services.
The company also better serve tenants too, by empowering end users with easy access to letting information, appointment booking, key drop services and beyond. Given the similarity and volume of high street estate agency brands, the team at Hello Neighbour briefed us to create a brand identity that would set them apart and put their refreshing approach on the map.
The company also better serve tenants too, by empowering end users with easy access to letting information, appointment booking, key drop services and beyond. Given the similarity and volume of high street estate agency brands, the team at Hello Neighbour briefed us to create a brand identity that would set them apart and put their refreshing approach on the map.
Involvement
Brand discovery
Brand audit
Competitor research
Customer/client analysis
Brand positioning
Website strategy
Social and content strategy
Tone of voice
Copywriting
Visual identity design
Brand guidelines
Signage and wayfinding
Social media design
Website and product design
Brand audit
Competitor research
Customer/client analysis
Brand positioning
Website strategy
Social and content strategy
Tone of voice
Copywriting
Visual identity design
Brand guidelines
Signage and wayfinding
Social media design
Website and product design

We identified the common needs of both landlords and tenants, before creating a unique positioning territory, brand and marketing messaging and a visual identity that would gain attention and appeal to each group.

















































From logo, colour, type, imagery and iconography design and usage rules to print, signage, presentation, social media and website design, we designed Hello Neighbour a powerful brand identity and cohesive brand guidelines, that will direct company communications for many years.

Social media campaign
The final result exceeded expectations, but the process of getting there was possibly more beneficial. It has allowed us to really identify our core value proposition. The new brand is great, it really makes us stand out, but the aspect I like most is the soul it has brought to the surface.
Michael Jenkins
Founder, Hello Neighbour
Founder, Hello Neighbour
Project credits
Creative Direction: Mark Ferguson
Brand Strategy: Marc Schaller
Project Management: Marc Schaller
Design: Mark Ferguson & Alex Farrall
Copy: Shelley Smith
Illustrations: Alex Farrall
Brand Strategy: Marc Schaller
Project Management: Marc Schaller
Design: Mark Ferguson & Alex Farrall
Copy: Shelley Smith
Illustrations: Alex Farrall